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About Heald College

About the University
Attend Heald. Major in Success.

Heald College offers 18-month associate degree programs in Healthcare, Business and Technology.

At Heald, we know how to prepare you for the career you want and we’ll support you every step of the way. From academic support and financial aid assistance, to career counseling and lifetime job placement assistance, Heald provides support where you need it most.

Going to Heald is an investment – an investment in your future.

Your future is why we're here...

Practical, hands-on learning
Small, student-centered classes
Financial aid (for those who qualify)
Credit transfers for select bachelor's degree programs
Lifetime job placement for all graduates

Heald's career-focused programs include Business Administration, Criminal Justice, Network Security, Network Systems Administration, Dental Assisting, Medical Assisting, and many more. Programs vary by campus.

Heald has campuses in California (Concord, Fresno, Hayward, Rancho Cordova, Roseville, Salinas, San Francisco, San Jose and Stockton), Oregon (Portland), and Hawaii (Honolulu).

Choose a Program Level

Certificate
Diploma
Associate's Degree

Certificate Programs at Heald College

Accounting	Request Info	Program Description
Dental Assisting	Request Info	Program Description
Medical Insurance Billing and Coding	Request Info	Program Description

Diploma Programs at Heald College

Business Administration	Request Info	Program Description
Medical Assisting	Request Info	Program Description
Network Security	Request Info	Program Description

Associate Degrees at Heald College

Criminal Justice	Request Info	Program Description
Electronics Technology	Request Info	Program Description
Health Information Technology	Request Info	Program Description
Hospitality & Tourism	Request Info	Program Description
Legal Assisting	Request Info	Program Description
Medical Office Administration	Request Info	Program Description
Microsoft® Windows® 2003	Request Info	Program Description
Network Systems Administration	Request Info	Program Description
Networking, Advanced Cisco® Systems	Request Info	Program Description
Networking, Cisco® Systems	Request Info	Program Description
Office Skills	Request Info	Program Description
Sales and Marketing	Request Info	Program Description
Software Technologies	Request Info	Program Description
Telecommunications/Fiber Optics	Request Info	Program Description
Undecided	Request Info	Program Description
Web Design	Request Info	Program Description

Accounting Program

IS AN ACCOUNTING CAREER RIGHT FOR ME?
Accounting is the perfect program for people who like to work with numbers. Individuals who specialize in this area are generally good at math and very detail-oriented.

WHAT'S THE JOB OUTLOOK?
Because financial integrity and accurate reporting are crucial to business success across all industries, the accounting field enjoys relatively consistent growth, even in a fluctuating economy. Since today's accounting professionals play a pivotal role in a company's performance, people with a background in accounting are in demand.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Accounting program pursue rewarding careers in positions, such as Accounting Assistant, Bookkeeper, Accounting Clerk, Accounts Payable/Receivable Clerk, Payroll Clerk, and Administrative Assistant. Your job responsibilities will vary depending on your job title and the size and type of company where you work. In smaller organizations, the accounting staff handles all aspects of financial management, whereas accounting professionals in larger offices are more specialized. While entry-level staffers generally post transaction details, total accounts, and calculate interest charges, more advanced employees balance finances and ensure the accuracy of accounts. No matter what your position, you'll use computers to generate reports and manage spreadsheets.

As technology continues to evolve, accounting professionals will be expected to keep pace. Your Heald education covers financial software and basic computer technology, which will give you the advantage you need to continue to grow and stay competitive throughout your career.

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Business Administration Program

IS A CAREER IN BUSINESS ADMINISTRATION RIGHT FOR ME?
Business Administration is the perfect program for people who want to get broad exposure to the business world and a solid foundation in business fundamentals. Individuals who specialize in this area generally have good multi-tasking skills and a knack for problem solving.
WHAT'S THE JOB OUTLOOK?
No business succeeds today without a broad base of versatile employees who can respond to the changing needs of the workplace. Today's job market demands capable, motivated, business-savvy individuals who exhibit proficiency in a range of business applications, and above all, professional polish. That's why employers are looking for people who are team-minded and can juggle multiple tasks at a time.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Business Administration program have a wide range of skills that can be applied in various fields. You'll be qualified to pursue rewarding business administration careers in positions, such as Administrative Assistant, Office Assistant, Office Manager, Management Trainee, and Customer Service Representative. It's a versatile degree, so the skills you gain will be of use to you in any business administration job.

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Cisco®; and Advanced Cisco® Systems Administration Programs

IS CCNA® OR CCNP® CERTIFICATION RIGHT FOR ME?
This field is perfect for people who want to stay on top of current technologies. Individuals who specialize in this area generally have a passion for computers and a knack for problem solving.

WHAT'S THE JOB OUTLOOK?
As computers become an increasingly vital part of virtually every kind of business, the evolving technologies - and the people who understand them - take on even greater importance. Cisco® routers and switches are the products most widely used to send information from one network to another. As the demand for networked computer systems grows, so does the demand for CCNA®s and CCNP®s, who understand how to configure, maintain, and support Cisco® routers and switches.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Cisco® Systems Administration program pursue CCNA® certification, and then assume a variety of positions, including Help Desk Technician, Field Technician, Network Technician, and Customer Service Technician. Graduates of our Advanced Cisco® Systems Administration program pursue CCNP® certification, and then assume rewarding careers in a variety of positions, including Network Administrator, Level II Support Engineer, Level II Systems Engineer, Network Engineer, or Deployment Engineer.

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Criminal Justice Program

IS A CAREER IN CRIMINAL JUSTICE RIGHT FOR ME?
Criminal Justice jobs are perfect for people who are passionate about issues related to public welfare. Individuals who specialize in this area generally have good people skills and a knack for problem solving.

WHAT'S THE JOB OUTLOOK?
Due to increasing populations in prison, on probation and on parole, the criminal justice field enjoys relatively consistent growth, despite a fluctuating economy. The demand for employees in this line of work is steadily increasing to keep up with personnel needs in the private sector, as well in federal, state, and local government agencies.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Criminal Justice program pursue rewarding careers in a variety of positions, including Criminal Investigator, Customs Agent, Insurance Investigator, Corrections Officer, and Animal Control Agent. You'll also qualify for administrative support staff positions in various law enforcement agencies.

As a criminal justice professional, your job responsibilities will vary depending on your job role and the type of office where you work. But no matter what position you hold, your Heald degree will help prepare you for great success in your criminal justice career.

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Dental Assisting Program

IS A CAREER AS A DENTAL ASSISTANT RIGHT FOR ME?
Dental Assistants provide care and comfort to people with dental care needs. They're good with their hands and work well as a part of a team.

WHAT'S THE JOB OUTLOOK?
Dental assisting is expected to be one of the fastest growing occupations through the year 2012.* This growth is fueled by an increasing population and greater retention of natural teeth by middle-aged and older people. As dentists' workloads increase, they are expected to hire more assistants to perform routine tasks, so they can devote their time to more complex procedures.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Dental Assisting program pursue rewarding careers in a variety of settings, including general and specialty practices, dental clinics and hospitals, armed forces dental facilities, dental supply manufacturers, and insurance companies. You'll succeed in positions, such as Dental Assistant, Chairside Assistant, Dental Receptionist, Dental Secretary-Bookkeeper, Office Manager, Dental Supply Salesperson, or Dental Insurance Specialist.

RECEIVE HANDS-ON EXPERIENCE IN FULLY EQUIPPED LABS:

Training rooms with dental chairs
Digital radiography equipment
A dark room for dental x-ray development
Sterilization and materials labs

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Electronics Technology Program

IS A CAREER AS AN ELECTRONICS TECHNICIAN RIGHT FOR ME?
Electronics technicians are people who have a natural interest in how things work. They're good at taking things apart and putting them back together.

WHAT'S THE JOB OUTLOOK?
Job opportunities abound in the electronics technology field, with positions available in everything from telephone systems operation to computer and office machine repair. There's a growing need for employees who specialize in home entertainment equipment and commercial and industrial electronic equipment, as well. Individuals with advanced training can go on to become specialists who work with other technicians to diagnose especially difficult problems, or consult with engineering experts to design equipment and develop maintenance procedures.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's electronics technology program pursue rewarding careers, working with equipment including televisions, radars, industrial equipment controls, computers, telephone systems, and medical diagnostic equipment. You'll perform job roles ranging from Electronics Technician and Field Service Technician to Manufacturing Technician.

In this line of work, you might work with engineering experts or other technicians to develop laboratory tests, calibrate and operate instruments, make calculations, or repair equipment.

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Fiber Optics Program

IS A CAREER IN FIBER OPTICS RIGHT FOR ME?
Fiber optics is the perfect field for people who want to stay abreast of current technologies. Individuals who specialize in this area generally have good manual dexterity and a knack for problem solving.

WHAT'S THE JOB OUTLOOK?
The telecommunications industry continues to evolve and adopt new technologies. As a result, people with up-to-date technical skills will have the best job opportunities.* In today's high-bandwidth world, fiber optic technology has emerged as one of the best vehicles for data communication. Because fiber optic networks significantly reduce the cost of transmitting data, they are increasingly being utilized by companies around the world. At Heald, we can help you prepare for a rewarding career in this growing field.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Fiber Optics program take rewarding positions, such as Fiber Optic Test and Measurement Technician, Fiber Optic Cable Technician, Fiber Optic Installation Technician, and Fiber Optic Connector Splicing Technician. As a specialist in this field, you will assist optical engineers and systems engineers in their work with optical systems.

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Health Information Technology Program

IS A CAREER IN HEALTH INFORMATION TECHNOLOGY RIGHT FOR ME?
Health Information Technology is the perfect program for people who want to contribute to quality patient care from behind-the-scenes. Individuals who specialize in this area enjoy working with healthcare professionals and computer technology.

WHAT'S THE JOB OUTLOOK?
Health information technicians play a critical role in healthcare organizations by maintaining accurate records and protecting patient health information. Because healthcare organizations are being held to higher standards, opportunities for health information technicians are plentiful. In fact, employment of health information technicians is expected to grow much faster than the average for all occupations through 2012.* At Heald, we can help you prepare for a rewarding career in this growing field.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Health Information Technology program pursue rewarding careers as health data analysts, patient information coordinators, clinical coding specialists, and insurance claims analysts. They specialize in administering healthcare information systems, managing medical records, and coding diagnoses and procedures for reimbursement and research purposes.

As a professional in this field, your job responsibilities would likely involve collecting, maintaining, and analyzing the data that doctors, nurses, researchers, and other healthcare staff use to treat patients. You could end up working in a hospital, managed care organization, ambulatory care facility, insurance company, or even a government agency.

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Hospitality and Tourism Program

IS A CAREER IN THE TRAVEL INDUSTRY RIGHT FOR ME?
Hospitality and Tourism is the perfect program for people who want to get broad exposure to the travel industry. Individuals who specialize in this area generally have great people skills and a knack for problem solving.

WHAT'S THE JOB OUTLOOK?
Opportunities in this field are continually growing as millions of tourists visit Hawaii annually (this program is only available at Heald's Honolulu campus). Travel and Tourism is the number one industry of Hawaii, and it accounts for 25% of total employment for the state.* Travelers now visit Hawaii for both leisure and business, creating a surge in the demand for qualified professionals to serve their needs.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Hospitality and Tourism program pursue rewarding careers in various positions, including Travel Agent, Reservationist, Tour Coordinator, Administrative Assistant, Events Coordinator, Catering Assistant, or Front Desk Clerk. With your Heald degree, you'll be qualified to work in a number of different settings, ranging from hotels to travel agencies to airlines.

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Legal Assisting Program

IS A CAREER AS A LEGAL ASSISTANT RIGHT FOR ME?
Legal Assistants are intrigued by the legal process. They have an inclination towards fact finding and documentation, and are excited by the idea of assisting lawyers with important court cases.

WHAT'S THE JOB OUTLOOK?
With Legal Assistants and other non-attorney law office positions in high demand, there's no better time to enter the legal profession. The consistent rise in operating expenses is forcing law offices to reduce costs by assigning important tasks to motivated support staff. As law firms and legal departments increasingly rely on this support, the demand for qualified Legal Assistants will continue to rise.
Employers in today's job market are looking for candidates who can multi-task to meet a variety of operational needs. Legal Assistants play a mission critical role, ensuring that law offices run efficiently and that lawyers are thoroughly prepared for their cases.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Legal Assisting program pursue rewarding careers as Legal Assistants, Legal Administrative Assistants, Legal Office Clerks, and Legal Secretaries. They work in a variety of different organizations, including law firms, government agencies, financial institutions, nonprofit organizations, educational institutions, and social service agencies. A Heald degree serves as a solid foundation for graduates who choose to pursue certification as an Accredited Legal Secretary (ALS), as well.

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Medical Assisting Program

IS A CAREER AS A MEDICAL ASSISTANT RIGHT FOR ME?
Medical Assistants provide care and comfort to people with healthcare needs. They're good at multi-tasking and work well as a part of a team.

WHAT'S THE JOB OUTLOOK?
The demand for healthcare professionals is at an all-time high. As our population rises and technology advances, the need for high quality services becomes increasingly great. Medical assisting jobs are an instrumental part of this expansion. In fact, according to the Bureau of Labor Statistics, employment of medical assistants is expected to grow much faster than the average for all occupations through the year 2012.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Medical Assisting program pursue rewarding careers in a variety of settings - including family and internal medicine clinics, hospitals, pain centers - and a wide array of specialty areas.

Medical Assistants' job duties typically include both clinical and administrative tasks. While clinical duties vary according to state law, medical assistants generally write medical histories, record vital signs, prepare patients for examinations or lab tests, and assist physicians with examinations. They also perform basic tests on the premises, including drawing blood, and administering injections. On the administrative side, Medical Assistants typically update and file patient records, handle insurance forms, schedule appointments, arrange for hospital admissions and lab services, and assist with billing. A Heald degree can help you qualify for positions ranging from Clinical Medical Assistant and Lab Assistant to Patient Services Representative.

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Medical Insurance Billing and Coding

IS A MEDICAL INSURANCE BILLING AND CODING CAREER RIGHT FOR ME?
Medical Insurance Billing and Coding is the perfect program for people who want to contribute to quality patient care from behind-the-scenes. Individuals who specialize in this area enjoy working with healthcare professionals and computer technology.

WHAT'S THE JOB OUTLOOK?
Medical billing and coding specialists play a critical role in healthcare organizations by maintaining accurate records and protecting patient health information. Because healthcare organizations are being held to higher standards, opportunities for medical billing and coding specialists are plentiful. In fact, employment of medical billing and coding specialists is expected to grow much faster than the average for all occupations through 2012.* At Heald, we can help you prepare for a rewarding career in this growing field.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Medical Insurance Billing and Coding program pursue rewarding careers such as medical record coders, clinical coding specialists, and insurance claims analysts. They communicate with doctors and other healthcare professionals, manage medical records, and code diagnoses and procedures for reimbursement and research purposes.

As a professional in this field, your job responsibilities would likely involve collecting, maintaining, and analyzing the data that doctors, nurses, researchers, and other healthcare staff use to treat patients. You could end up working in a hospital, managed care organization, ambulatory care facility, insurance company, or even a government agency.

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Medical Office Administration Program

IS A CAREER IN MEDICAL OFFICE ADMINISTRATION RIGHT FOR ME?
Medical Office Administration is the perfect program for people who want to help provide care and comfort to people with medical or dental needs. Individuals who specialize in this area generally have good multi-tasking and communication skills.

WHAT'S THE JOB OUTLOOK?
The health services industry is thriving and medical office administration jobs are at the heart of its growth. As our population rises and technology advances, the need for high quality healthcare services becomes increasingly great. The medical office administration field is an instrumental part of this expansion, so there's never been a better time to follow this career path.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Medical Office Administration program pursue rewarding careers in a variety of positions, including Medical Office Assistant, Medical Administrative Assistant, Patient Representative, and Administrative Assistant. With this expertise, you can be an integral part of any healthcare team, responsible for giving patients the most pleasant experience possible.

If you work for a small practice, you might handle general administrative tasks, such as greeting patients, scheduling appointments, filing records, purchasing supplies and equipment, and keeping the waiting and examining rooms in order. You might also educate patients about medication and special diets, and call prescriptions into a pharmacy. In larger practices and hospitals, medical office assistants tend to have particular areas of expertise, such as admissions, or insurance billing and coding.

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Microsoft® Windows® 2003 Systems Administration Program

IS MICROSOFT® SYSTEMS ADMINISTRATION THE RIGHT PROGRAM FOR ME?
This field is perfect for people who want to stay abreast of current technologies. Individuals who specialize in this area generally have a passion for computers and a knack for problem solving.

WHAT'S THE JOB OUTLOOK?
As computers become an increasingly vital part of virtually every kind of business, the evolving technologies - and the people who understand them - take on even greater importance. Microsoft® makes the most widely used operating systems in the world today. As the number of Microsoft® users grows, so does the demand for qualified networking professionals who understand how to configure, maintain, and support Microsoft® products.

WHAT WILL I DO WITH MY EDUCATION?
Heald's Microsoft® Windows® 2003 Systems Administration program will help you prepare to become certified as a Microsoft® Certified Systems Engineer (MCSE®). Graduates of this program pursue rewarding careers in a variety of positions, including Network Administrator, Network Engineer, Customer Service Technician, and LAN Administrator. Networking professionals are typically responsible for implementing plans for computer operations and data processing, and for solving problems in these areas. They also coordinate the implementation of computer software and systems design.

Your Heald education in Microsoft® Windows® 2003 Systems Administration will give you the advantage you need to continue to grow and stay competitive throughout your career.

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Network Security Program

IS A CAREER IN NETWORK SECURITY RIGHT FOR ME?
Network Security is the perfect program for people who want to have a mission critical role at their place of work. Individuals who specialize in this area are generally good at troubleshooting and multi-tasking.

WHAT'S THE JOB OUTLOOK?
According to industry analysts, network security is one of the fastest growing fields in Information Technology, due to the increase in network vulnerability and security threats. Data theft and other unauthorized access to computer systems and Web sites can be enormously detrimental to a company's success. Executives from all types of companies are reporting that information technology specialists with security expertise are highly valued, because safeguarding systems is a mission critical role.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Network Security program pursue rewarding careers in a variety of positions, including Information Security Specialist, Database Security Specialist, Web Application Security Specialist, LAN Administrator, Junior Network Administrator, and Technical Support Specialist. You'll also be well-prepared to pursue the following technical certifications: CompTIA A+, Network+, Linux+, Security+, Microsoft® Certified Professional, and Microsoft® Certified Desktop Support Technician.

As a Network Security Specialist, you'll be considered an expert in encryption, authentication and client and server security. You'll likely be responsible for configuring firewalls, recovering and backing up critical business data, and using intrusion detection techniques to detect hacking activities. No matter which position you hold, your Heald degree will help prepare you for great success in the network security field.

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Network Systems Administration Program

IS A CAREER AS A NETWORK SYSTEMS ADMINISTRATOR RIGHT FOR ME?
Network Systems Administration is the perfect program for people who want to have a mission critical role at their place of work. Individuals who specialize in this area are generally good at troubleshooting and working as a part of team.

WHAT'S THE JOB OUTLOOK?
Opportunities abound in the network systems administration field, as companies are relying more heavily on computer networks to make their operations run smoothly. Job growth in this field will continue to be driven by rapid gains in computer and data processing services, which is projected to be the fastest-growing industry in the U.S. economy.* Today's job market demands capable, tech-savvy individuals who exhibit proficiency in a range of network functions, and above all, professional polish.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Network Systems Administration program pursue rewarding careers in a variety of positions, including LAN Administrator, WAN Administrator, Junior Network Administrator, Technical Support Specialist, or Network Support Technician. You'll also be prepared to pursue the following technical certifications: CompTIA A+, Network+, Linux+, Security+, and Microsoft® Certified Professional.

As a Network Systems Administrator, you'll generate reports, implement and configure customer support databases, install and maintain servers, recommend hardware and software, and monitor network performance. No matter which position you hold, your Heald degree will help prepare you for great success in the network systems administration field.

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Office Skills Program

IS OFFICE SKILLS THE RIGHT PROGRAM FOR ME?
Office Skills is the perfect program for people who want to learn how to run an office efficiently. Individuals who specialize in this area are generally good at multi-tasking and working as a part of a team.

WHAT'S THE JOB OUTLOOK?
Businesses rely on the expertise of their support staff more and more every day. So, job applicants who know their way around office technologies and computer software have a competitive edge with employers. Those that can provide unbiased proof of their skills, in the form of industry-recognized certifications, have the greatest potential for becoming a valuable part of a business team. Official certifications reassure employers that you have the know-how to be productive on the job.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Office Skills program pursue a variety of rewarding positions. It's the perfect program for someone entering the workplace for the first time, someone reentering the workplace after some time, or a current jobholder who wants to upgrade his or her skills.

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Red Hat Systems Administration Program

IS RED HAT SYSTEMS ADMINISTRATION THE RIGHT PROGRAM FOR ME?
Red Hat Systems Administration is the perfect program for people who want to stay on top of current technologies. Individuals who specialize in this area generally have good technical aptitude and a knack for problem solving.

WHAT'S THE JOB OUTLOOK?
Linux continues to experience rapid adoption among businesses, governments and academic institutions worldwide, and RedHat's Enterprise Linux is the most widely used Linux operating system in the commercial market. With this increasing popularity and diverse usage for Linux, the number of employers seeking candidates with proven Linux competency will only continue to increase.

Heald College is a subscriber to RedHat Academy, which offers the highest quality and most valuable Linux curriculum available. As the leading Linux distributor and most recognized Linux brand company, RedHat provides the ideal training ground for aspiring professionals.
WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Red Hat Systems Administration program take rewarding positions, such as LAN Administrator, WAN Administrator, Junior Network Administrator, Technical Support Specialist (Tier II and Tier III), and Network Support Technician. You'll also be prepared to pursue certification as a Red Hat Certified Technician (RHCT) or Red Hat Certified Engineer (RHCE).

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Sales and Marketing Program

IS A CAREER IN SALES AND MARKETING RIGHT FOR ME?
Sales and marketing specialists are good communicators. They're skilled at finding ways to convey a company's strengths and to promote its products.

WHAT'S THE JOB OUTLOOK?
Sales and marketing are increasingly important to businesses as they battle for consumers' attention in today's complex communications environment. With so many products and services available in the global marketplace, companies are challenged to get the word out about the particular benefits of their offerings. That's why skilled sales and marketing professionals are in such high demand. Employees who can effectively communicate about a company's strengths and successfully promote its goods and services have the potential to propel their company forward.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Sales and Marketing program pursue rewarding positions, including Sales Consultant, Retail Sales Associate, Customer Service Representative, Marketing Coordinator, Client Service Representative, and Call Center Representative.

As a Marketing Specialist, you will be responsible for communicating about the advantages of obtaining your company's products or benefiting from the use of its services. Your objective will be to make your target audience aware of all that your company has to offer. If you were to work in Sales, your role would be to secure new customers or clients and to increase your company's share of its particular market. No matter which position you hold, your Heald degree will help prepare you for great success in the sales and marketing field.

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Software Technologies Program

IS A CAREER IN SOFTWARE TECHNOLOGIES RIGHT FOR ME?
Software Technologies is the perfect program for people who want to master both office and computer skills. Individuals who specialize in this area are generally good at multi-tasking and working with computers.

WHAT'S THE JOB OUTLOOK?
Computers create countless efficiencies in today's marketplace, making them the essential ingredient to business success. The demand for computer support specialists is steadily increasing, as their employers rely on them to provide technical assistance to their colleagues. In fact, computer specialists are projected to be among the fastest-growing occupations through 2010.* Employers in today's job market are seeking job candidates who have up-to-date computer skills and the ability to keep pace with evolving technologies.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Software Technologies program pursue rewarding careers in a variety of positions, including Software Specialist, Computer Support Specialist, Technology Coordinator, Help Desk Specialist, Customer Service Representative, and Administrative Assistant.
As a specialist in this field, you will perform a variety of administrative and computer support tasks. Your duties might include creating presentation materials for your team members or troubleshooting problems with computer hardware and software. No matter what position you hold, your Heald degree will help prepare you for great success in the workplace.

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Web Design and Administration Program

IS A CAREER IN WEB DESIGN AND ADMINISTRATION RIGHT FOR ME?
Web Design and Administration is the perfect program for people who want to represent their companies online. Individuals who specialize in this area generally have an eye for design and good organizational skills.

WHAT'S THE JOB OUTLOOK?
In the last decade, the World Wide Web has grown like no other technological phenomenon before it. What was once a playground for techies is now a vital tool for billions of businesses and consumers worldwide. In the U.S., the Internet is critical to success in every industry, from business to education to entertainment to medicine - the government even relies on the efficiencies it provides now.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Web Design and Administration program pursue rewarding careers in positions, including Web Page Designer, Website Developer, Web Specialist and Webmaster. Certified Internet Webmaster (CIW) is nationally recognized as the standard in this industry. Because Heald is a CIW Authorized Academic Partner, our Web Design and Administration curriculum also focuses on preparing students for CIW certification exams. Typically, students who have completed this program go on to earn additional certifications as CIW Associates, CIW Professionals, and CIW Master Designers.

As a Web expert, you'll play a mission critical role on your company's communications team. You'll be responsible for designing and managing effective websites. Your Heald education will prepare you to effectively support your company's Internet and Intranet services.

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Telecommunications/Fiber Optics Program

IS A CAREER IN TELECOMMUNICATIONS/FIBER OPTICS RIGHT FOR ME? Telecommunications professionals utilize a broad range of technical skills to create the networking infrastructure needed to support a modern business environment. WHAT'S THE JOB OUTLOOK? The telecommunications industry is at the forefront of the information age – delivering voice, data, graphics, and video at ever increasing speeds and in an increasing number of ways. As the industry continues to evolve and adopt new technologies, the demand for people with up-to-date technical skills will remain high. According to The Bureau of Labor Statistics, “the telecommunications industry provided 1 million wage and salary jobs in 2004.” Business demand will continue to rise as companies increasingly rely on their telecommunications systems to conduct electronic commerce, ordering, record keeping, and video conferencing. WHAT WILL I DO WITH MY EDUCATION? Graduates of Heald’s Telecommunications program can pursue a variety of career paths with cable, cellular, telephone, or electronics companies. You will actively participate in various aspects of building a high-tech telecommunications network. You will engage in cable end preparation, cable pulling and installation, and cable splicing and testing, as well as troubleshoot and configure networks. What’s more, this program provides a solid foundation, should you decide to pursue a certification in Network+ or become a Certified Fiber Optic Technicians (CFOT) or Convergence Technology Professional (CTP).

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Heald College's Campuses

California
Concord
Fresno
Hayward
Rancho Cordova
Roseville
Salinas
San Francisco
San Jose
Stockton

Hawaii
Honolulu

Oregon
Portland

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