The Many Faces of Network Administration
Who do you call when you forgot your password or your computer crashes? You call your network administrator. Administration personnel are crucial to any organization that uses computers. Qualified staff is needed to oversee the daily usage of the network, maintain it and provide user support. Some of the skills needed to successfully complete the job include: analytical skills and problem-solving abilities, communication skills for customer service, patience and a good sense of humor (to buffer frustration.)
Examples of Jobs in Network Administration
- Technical Support Specialist (entry level): troubleshoots computer problems, daily maintenance of equipment, write training manuals, train users
- Help-Desk Technicians (entry level): help users with questions they have about using software or hardware
- Network administrators (entry to management): responsible for maintenance and administration of the local-area network (LAN), the intranet system, the Internet or other networks. With more experience, an administrator will recommend systems improvements to senior management.
According to the Department of Labor’s Bureau of Labor Statistics, 23 percent of support staff work in computer-related industries, but network administration personnel are found in almost every industry.
Examples of employers of network administrators:
Google
Sony Electronics
New York City
Lithia Motors
Baxter
Sports Authority
General Dynamics
Florida Gulf Coast University
Manpower Professional
To find out more about a professional career in Technology - Network Administration, click here.
